LITTLE PARTNERS WITH SARIT CENTRE STORES TO REWARD CUSTOMERS

In the spirit of celebrating customers, we have partnered with outlets within Sarit Centre mall to award customers with E-vouchers that are redeemable instantly at select restaurants within the mall when they spend at any of the participating outlets. These E-Vouchers are issued as Little coins that are directly credited to customers’ Little Wallets.

Which stores are participating?

Participating retail outlets at Sarit Centre include;

Carrefour, Text Book Centre, Hotpoint, Miniso, Toyworld, City Walk, Vivo Woman, Instyle Shoes, Organized Planet, Suzie Beauty, Shamii Hair, Zopo, AA Kenya, Bottego Zoro, Copy Xpress, GoodLife Pharmacy, Kipe Kee Kids, Nakshi, and Kool Phones, Mi Home, Lady Luck, Eye-Co Ltd, Lipstix, Avilas, Hedgehog, Rupa’s Gift Shop, Hill Marten, Unik Glass

We will continue to engage more outlets at Sarit Centre mall to partner with us throughout the campaign.

Participating restaurants

Mugg & Bean, Java House, Planet Yoghurt, News Cafe, Barista &Co., Brood, Snack Attack, The Shack, Roco Mamas, Chinese Corner, Roros, Swahili Plate, Chicago Pizza, Italian Cuisine, Cold Stone, Chigaco pizza, Sugo, and Fonda’s Taqueria.

How is Little issuing E-vouchers?

In our efforts to go cashless, we are providing each participating shop at Sarit Centre with tablets that have been modified to issue out e-vouchers. When a customer pays for their products/services, they will be requested to provide their phone numbers which will be imputed in the tablet and the purchase value.

The customer will then receive an SMS informing them that the voucher value has been credited to their Little wallet. If the customer does not have the Little wallet, an SMS will be sent to them requesting them to download the app and the money will be automatically credited to their Little wallet.

How can a customer redeem the Little voucher?

• Step 1: Open  your Little app
• Step 2: Click on Pay Merchants
• Step 3: Input the merchant code or scan the QR code.
• Step 4: Add amount
• Step 5: Click “Pay” and the participating restaurant will be notified of your payment to them.

 *(If the purchase at the participating restaurant is above the e-voucher value, you are  able to top up your Little Wallet via MPESA within the Little app, without having to switch to your MPESA toolkit.)

*Click on ‘Wallet’ to view your voucher amount and the allocated redeemable category (rides, food, pay merchants, etc)

What’s a Little wallet?

A digital wallet that allows you to pay for various services or products, within your Little app. We have integrated with various banks and MPESA to allow customers to pay using the Little app, without having to switch between the mobile banking app or MPESA toolkit. Customers can pay merchants directly from their Little app, provided the merchant accepts Little wallet payments. When a customer goes to any participating restaurant within the mall, they can pay using their Little wallet.

How long is the campaign running?

The campaign will first kick-off at Carrefour from 2nd August and all the other participating outlets will go live on 5th August 2020. The campaign runs until 31st December 2020.

How will a customer know what value of voucher they are to receive when they shop at the participating outlets?

The vouchers will be issued to customers who spend a minimum of Ksh 1000, Ksh 1500, Ksh 2,000 or Ksh 2500 depending on the store. Kindly see below the breakdown of the spend minimum per store;

Terms & Conditions for the Little Award campaign

1. This campaign is a reward program for a limited period that involves participating merchants and restaurants at the Sarit Centre mall.
2. For Carrefour customers, the e-vouchers are also redeemable on the Little App for rides. When you shop at other outlets within Sarit Centre mall, the e-vouchers are redeemable at participating restaurants only.
3. The e-vouchers will be issued by participating merchants as Little coins that will be credited to the customer’s Little wallet.
4. Customers are qualified to receive the e-vouchers once per outlet, per day throughout the entire campaign provided they make purchases that qualify for the e-voucher award. (Example: If you make a purchase at outlet X worth Ksh 2,500, you qualify for a voucher worth Ksh 200. If you return the next day to the same outlet and make a purchase worth Ksh 2,500 you qualify for another e-voucher worth Ksh 200.)
5. The minimum amount a customer can spend at the participating outlets in order to receive the e-voucher varies depending on the customer spending habits per store. The minimum a customer can spend at some stores is Ksh 1,500, while for others it is Ksh 2,500. (Refer to the table above to see the breakdown per store)
6. The campaign runs until 30th December 2020, and the voucher issued during the entire campaign are valid until 30th December 2020.
7. The vouchers are only redeemable during the duration of the campaign.
8. The e-voucher cannot be exchanged for money, but can only be issued in the form of Little coins.
9. If a customer does not have the Little app, they will be required to download and register on Little in order to redeem the e-voucher.
10. The use of vouchers and the entire campaign is subject to the T&Cs of the Little App.
11. Any tools relating to the campaign remain the property of Little unless agreed otherwise between Little and the merchant.
12. How to receive the e-voucher:

Step 1: Customer spends at a participating store within the voucher redeemable range (minimum spend can either be Ksh 1,500 or Ksh 2,500 depending on the store. Refer to the table above with the breakdown per store)

Step 2: The customer is then requested for their phone number and the bar code of the receipt is scanned or the receipt number is inputted(These details are imputed in the tablet provided by Little). The purchase amount is also added.

Step 3: The customer receives an SMS notifying them that they have been rewarded with Little coins worth XXX amount and they can visit a participating restaurant within Sarit Centre to redeem the Little coins for food.

*If the customer does not have a Little App, the SMS will request them to download the App in order to view and redeem their voucher.

How to redeem the e-voucher at participating restaurants:

Step 1: Open  your Little app

Step 2: Click on Pay Merchants

Step 3: Input the merchant code or scan the QR code.

Step 4: Add amount

Step 5: Click “Pay” and the participating restaurant will be notified of your payment to them.

*(If the purchase at the participating restaurant is above the e-voucher value, you are  able to top up your Little Wallet via MPESA within the Little app, without having to switch to your MPESA toolkit.)

*Click on ‘Wallet’ to view your voucher amount and the allocated redeemable category (rides, food, pay merchants, etc)